BTS Négociation et Digitalisation de la Relation Client

The BTS Négociation et Digitalisation de la Relation Client is a specialized degree course designed to equip students with the necessary skills and knowledge to excel in the fields of negotiation and customer relationship management in a digital context. This program covers various aspects including sales techniques, customer service strategies, and the use of digital tools to enhance client interactions.

Students engage in a comprehensive curriculum that includes theoretical instruction and practical experiences, facilitating a deep understanding of market dynamics. Key modules often include negotiation strategies, e-commerce, CRM systems, and digital marketing. The course structure is designed to blend classroom learning with real-life applications, ensuring that graduates are well-prepared for the workforce.

By studying this program at Campus Saint Marc, students will benefit from the vibrant business environment of the university's location, characterized by its innovative industries and diverse consumer markets. The focus on digitalization also ensures that students stay ahead of industry trends, providing them with a competitive edge in the evolving job market.

To be considered for admission into the BTS Négociation et Digitalisation de la Relation Client, applicants typically need to have completed secondary education with a focus on business or related fields. A strong interest in customer relations, communication, and sales is also essential. Previous experience in sales or customer service can be an advantage but is not strictly required.

Applicants whose first language is not English are usually required to demonstrate proficiency through standardized tests. A typical expectation is an IELTS score of 6.0 or a TOEFL score of 80. It is advisable to check with the institution for specific score requirements as they may vary.

International students interested in enrolling in this program must obtain a student visa for their studies. Essential documents typically include a valid passport, proof of enrollment, financial statements, and health insurance. It is important to review the specific requirements outlined by the destination country's immigration authorities.

• Sales Manager
• Customer Relationship Manager
• Digital Marketing Specialist
• Negotiation Consultant
• E-commerce Manager
• Account Executive