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Diploma Business & Management Full Time

BTS Négociation et Digitalisation de la Relation Client

at IDRAC (Institut de recherche en action commerciale) · France

Duration

2 years

Intake

Fall, Spring

Mode

Full Time

Tuition

On request

Campus

8 campus

About this program

The BTS Négociation et Digitalisation de la Relation Client is a comprehensive diploma program designed to equip students with the essential skills needed to navigate the modern landscape of client relations and negotiations in a digital world. This course covers key topics such as digital marketing strategies, customer relationship management, negotiation techniques, and the impact of digitalization on traditional business practices. Students will gain practical experience through case studies and projects, ensuring they are well-prepared for the challenges faced in the industry.

The program structure typically includes a mix of theoretical knowledge and hands-on training, allowing students to develop both their analytical and practical skills. Key modules may include digital communication tools, market analysis, and strategic negotiations, all tailored to enhance the learner's understanding of how to effectively engage with clients in an increasingly digital marketplace.

There are many reasons why studying this course in the university's country is advantageous. Students will have the opportunity to immerse themselves in a culturally rich environment while benefiting from the university's strong connections with local businesses. This exposure helps foster a deeper understanding of global market trends and customer expectations. Graduating from a reputable institution within this country enhances the international recognition of the diploma, making it easier for students to find rewarding opportunities in their careers.

Entry requirements

  • Completion of secondary education or equivalent
  • Strong academic records, particularly in business-related subjects
  • Motivation and interest in client relations and negotiation
English:
  • Proficiency in English equivalent to IELTS score of 6.0 or TOEFL score of 80
  • Demonstrated understanding of academic English in a business context
International students:

International students should check the official student visa requirements for the destination country. Typically, this includes having a valid passport, acceptance letter from the university, proof of financial means, and possibly health insurance coverage. It's essential to verify specific documentation and conditions as they may vary by individual circumstances.

Career outcomes

  • Client Relations Manager
  • Sales Executive
  • Digital Marketing Specialist
  • Customer Service Manager
  • Business Development Executive
  • Market Research Analyst

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