Airline Services Management

The Bachelor of Airline Services Management at Management and Science University prepares students for the dynamic and globalized airline industry. The course encompasses a comprehensive study of aviation management principles, airline operations, and customer service strategies critical in today’s competitive environment. Students will gain insights into the nuances of airline operations, marketing, and the regulatory frameworks governing the aviation sector.

The program typically includes modules such as airport management, flight operations, airline marketing, and aviation safety. These are designed to equip students with both theoretical understanding and practical skills. Moreover, a significant focus on customer service excellence prepares students to meet and exceed passenger expectations, thus fostering an environment of high service quality.

By studying at Management and Science University, students benefit from its strategic location, allowing them to engage with diverse cultural contexts and develop a global perspective on airline operations. Moreover, Malaysia’s thriving tourism industry provides ample opportunities for real-world application of learned concepts.

Applicants should possess a minimum qualification equivalent to a high school diploma. Strong grades in relevant subjects such as mathematics and business studies are preferred. Additionally, relevant work experience or extracurricular activities related to the airline or service industries can enhance an application.

Non-native English speakers are typically expected to demonstrate English proficiency through standardized tests. An overall IELTS score of 6.0 or equivalent TOEFL score may be required, with no individual component below a certain threshold.

International students must apply for a student visa and provide necessary documents, including a valid passport, acceptance letter, proof of financial resources, and health insurance. It is essential to check the official immigration website for the specific requirements pertaining to studying in the destination country.

• Airline Manager
• Airport Operations Supervisor
• Customer Service Manager
• Flight Operations Coordinator
• Aviation Consultant
• Travel and Tour Manager
• Airline Marketing Specialist
• Safety and Compliance Officer